Question 1

How do I get started as a photographer on RebookMedia?

Accepted Answer

Welcome to RebookMedia! 🎉 We’re excited to have you join our growing community of professional photographers. This guide will walk you through the steps to set up your profile, showcase your work, and start connecting with clients.

Welcome to RebookMedia (Getting Started)

Go to rebookmedia.com and click Join Pro Network.
Select Start Free Trial (14-day free trial).
Complete the sign-up form with your basic personal and business information.

How to Get Listed

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| Verified Pros get even more visibility, so consider applying for the Verified Badge to boost your profile in search results.

Once your account is verified, log in and complete your profile:

Upload a professional Public Image.
Upload a image or short video for your Category Banner.
Write a short Professional Bio to introduce yourself to potential clients.
Update the Services you offer (e.g. photography, videography, drones, floor plans, etc.).
Update your Portfolio with high-quality photos or videos that represent your best work.

How to connect with clients

Once your profile is Listed, clients searching for services will open and review your profile, they can then message directly to inquire about your services and availability.

| Client can book your services on RebookMedia on Verified Pro accounts; simply connect to Stripe and update your TOS & Cancellation Policy.

📣 Don’t forget

Question 2

How to add Trust & Safety for Photographers?

Accepted Answer

At RebookMedia, we’re committed to building a trusted community where both photographers and clients feel safe, respected, and confident working together. We believe that professional photography thrives in an environment built on transparency, security, and mutual trust.

To achieve this, we implement strict safety measures, verification processes, and clear guidelines that protect both parties while ensuring a seamless experience. Our Verified Pro Program, secure payment system, and on-platform messaging all help create a professional and trustworthy space for collaboration.

We also encourage clear communication, well-defined agreements, and the use of legally binding contracts through our Dropbox Sign integration when necessary. Whether you’re a photographer showcasing your work or a client booking a professional, RebookMedia provides the tools and safeguards needed to ensure every interaction is safe, secure, and successful.

Verified Pro Program

To help build trust with potential clients, we encourage photographers to apply for the Verified Pro Badge.

* Verified Pros undergo a background screening and business verification, providing clients with added confidence when booking your services.

Using Contracts for Extra Protection

|| To set up and use contracts, you’ll need to create an account with Dropbox Sign, where you can manage your contract template

Question 3

How Payments and Payout Work?

Accepted Answer

Our payment process is straight forward, no hidden fees or charges, ever. We use Stripe to handle all credit card transactions and you only incur the stripe fee.

Tell me about the payment process

|| To issue invoices and receive payments through the RebookMedia platform, you must first create a Stripe account and connect it to your RebookMedia account.

RebookMedia provides photographers with three ways to record order payments:

Manually Record Cash or Check Payments – If a client pays offline via cash or check, you can manually log the payment in the order dashboard for accurate record-keeping.
Manually Record Credit Card Payments – If a client provides their credit card details over the phone or in person, you can enter their payment information directly into RebookMedia to process the transaction. (Requires Stripe integration).

* Issue an Invoice – Send a professional invoice through RebookMedia, allowing your client to securely fulfill the payment online. (Requires Stripe connection).

How do I connect to Stripe?

|| This action can only be taken by the account owner or authorized admin. You must first setup a Stripe account, visit Stripe.com to setup your account.

Login to your RebookMedia Dashboard.
Go to Connect (left menu)

3. Connect your Stripe Account.

What are the fees associated with each payment type?

|| Please note that Stripe and RebookMedia fees are non-refundable, even if a t

Question 4

Bookings & Projects (For Photographers)

Accepted Answer

📅 Bookings & Projects (For Photographers)

RebookMedia makes it easy for clients to find you, message you, and book your services — all in one place.

How Clients Book You

Clients can browse your profile and portfolio.
They can send you a direct message to ask questions or request a quote.
Once you agree on the details and pricing, the client can confirm and pay for the booking directly on RebookMedia.

Managing Your Bookings

Your Photographer Dashboard shows all your:

Pending booking requests
Confirmed bookings
Completed projects
Cancelled projects

You’ll also see key details like:

Client contact info
Service type
Agreed price and payment status
Terms & Cancellation Policy (which you define)

Updating or Cancelling a Booking

If you need to modify or cancel a booking, you can do so from the project page in your dashboard. Be sure to communicate clearly with the client through the messaging system.

Messaging with Clients

All communication should stay within RebookMedia. This helps protect both you and the client, and ensures all agreements and conversations are documented.

Question 5

Managing Your Portfolio (For Photographers)

Accepted Answer

🖼️ Managing Your Profile (For Photographers)

Your portfolio is your professional storefront on RebookMedia — here’s how to manage it for the best results.

Adding New Work

Visit your Portfolio section in your dashboard.
Upload new photos or videos directly from your device.
Assign each piece to a category or album so clients see work relevant to their project type.

Updating Albums

Create albums for different service types (weddings, commercial shoots, etc.).
Rearrange or update photos within albums at any time.

Portfolio Banner

Add a featured banner image or short video to your profile.
This helps you make a great first impression at the top of your page.

Best Practices

Showcase your best work — quality matters more than quantity.
Keep your portfolio updated with recent projects.
Remove outdated work that no longer reflects your style or services.

Question 6

What is the Verified Pro Program?

Accepted Answer

The Verified Pro Program is designed to recognize and promote trusted professionals on RebookMedia who meet our highest standards for professionalism, reliability, and service quality. Earning the Verified Badge helps photographers stand out in search results and builds confidence with potential clients.

Benefits of Being a Verified Pro

As a Verified Pro, you’re not just a trusted professional—you also gain access to exclusive benefits designed to grow your business:

✅ Premium Visibility Get featured on our homepage, making it easier for clients to find and book your services.

✅ Priority Search Placement Rank higher in search results, increasing your chances of being discovered by potential clients.

✅ Unlimited Service Activations
Activate and display as many orders as you want — without any activation fees or limits.

✅ Increased Media Storage

Verified Pros receive extra storage space to upload and deliver more photos and videos to clients.

What Does the Verification Process Involve?

To become a Verified Pro, you’ll complete a simple application process that includes:

A background screening powered by Checkr, which reviews criminal records, sex offender registries, and other relevant databases to ensure safety and trust.
Verifying your business information, such as your professional name and contact information.
Uploading a valid government-issued ID (in some cases) and confirming your business registration, i

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